Privacy Policy
At Munch and Communicate with Rinay Kullen, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following data about you and your child:
- Contact information (e.g., name, address, email address, phone number).
- Details of your child's medical history, developmental history, and educational background.
- Information provided during assessments, therapy sessions, and consultations.
- Correspondence and communications between us.
2. How We Use Your Information
The information we collect is used solely for the purpose of providing speech and language therapy services. This includes:
- Conducting assessments and developing tailored therapy plans.
- Communicating with you regarding appointments, progress, and recommendations.
- Collaborating with other professionals (e.g., teachers, doctors) with your explicit consent.
- Invoicing and administrative purposes.
3. Data Storage and Security
We take the security of your personal data seriously. All clinical notes and personal information are stored securely, either in locked filing cabinets or on encrypted, password-protected digital systems. We retain your child's records in accordance with professional guidelines (typically until the child reaches the age of 25).
4. Sharing Your Information
We will never sell or share your personal data with third parties for marketing purposes. We will only share information with other professionals (such as schools, nurseries, or medical practitioners) when it is in the best interest of the child and we have obtained your explicit written consent, or if we are legally obligated to do so (e.g., safeguarding concerns).
5. Your Rights
Under the GDPR, you have the right to:
- Request access to the personal data we hold about you and your child.
- Request the correction of inaccurate or incomplete data.
- Request the deletion of your data (subject to our legal and professional retention obligations).
- Withdraw your consent for data processing at any time.
6. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at Rinay@MunchAndCommunicate.com.